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Frequently Asked Questions Industrial Property

The two means of communication used are postal mail and email. The applicant can choose which mean of communication they prefer for receiving notification of suspensions. If they do not choose a preferred method, notifications will be sent by postal mail. Notifications sent by post tend to be sent without recorded delivery with a few exceptions (including faults preventing acceptance for processing).

In addition to the personal notifications, the SPTO publishes information daily in the BOPI.

The SPTO does not have a centralised communication service, and therefore you should contact the corresponding department (Distinctive Signs, Patents) and indicate the number of the case file so that they can give you information about this communication.

Claims and responses to the suspension should be submitted either in hard copy or electronically via the Virtual Office, on the official form and with the documents requested in the reasons for the suspension and the corresponding fee, if applicable.

For security reasons, documents cannot be sent via email.

After the deadline for responding to the failure notification of the corresponding procedure, whether or not the applicant replies, the SPTO resolves the matter through a written determination, and the application may be denied wholly or partially, depending on the nature of the defect.